Conditions Details

Terms & Conditions – Vizag Customer Care

Welcome to Vizag Customer Care! By booking a service or using our website, you agree to the following Terms & Conditions.

Services We Provide Vizag Customer Care offers professional repair, service, and installation for:

Air Conditioners - Washing Machines - Refrigerators

We handle all brands and models, providing reliable doorstep service in and around Vizag.

Booking & Confirmation

  • Services can be booked via phone, WhatsApp, or our website.

  • After booking, our support team will confirm your appointment details.

  • In case of high demand or emergencies, we may reschedule after informing you.

Service Charges & Payment

  • Service charges depend on the appliance type and issue.

  • All charges will be communicated before the work starts.

  • - Payments can be made by cash, UPI, or other available modes after completion.

Warranty & Liability

- Warranty for repairs or parts (if applicable) will be informed before service. - Vizag Customer Care is not responsible for pre-existing defects or manufacturer-related failures. - Replacement parts are covered only under the original manufacturer’s warranty.

Customer Responsibilities

Provide correct details and safe access to the appliance location. - Ensure availability during the scheduled appointment time. - Treat service staff respectfully and cooperate for smooth service completion

Cancellation & Refund Policy

Appointments can be cancelled or rescheduled by informing us at least 2 hours before the scheduled time. - Refunds (if applicable) will be processed based on service stage and valid reasons.

Limitation of Liability

While we strive to provide top-quality service, Vizag Customer Care shall not be liable for indirect, incidental, or consequential damages arising from service use.

Changes to Terms We may update these Terms & Conditions occasionally. Please check this page for the latest version.

Contact Us For any queries related to our Terms or Privacy Policy:

Email: vizagcustomercare@gmail.com

Phone: +91 80081 53055